1. Q: Where do you ship from?
A: Our shipping facility is currently located in Brooklyn, NY.
2. Q: How long does shipping take?
A: Shipping takes about 3-5 business days.
3. Q: How much does shipping cost?
A: $10 shipping.
4. Q: What is your return policy?
A: Due to hygienic reasons, no returns or exchanges are allowed. All sales are final!
5. Q: What do i do if payment doesn't go through?
A: I would recommend trying a different browser, that tends to be the solution however if you are still experiencing these issues please feel free to contact us at
6. Q: How do I know which color to choose that will match my hair?
A: If you are unsure which color will match, feel free to contact us at and send us a picture of your hair and we will do our best to match the color for you.
7. Q: What are Just Braydz products made out of?
A: Just Braydz products are made out of high quality synthetic hair.
8. Q: Can Just Braydz products be dyed?
A: No, none of the headbands or extensions can be dyed.
9. Q: Can I wash my Just Braydz pieces?
A: You can soak the braids in Woolite and rinse it, but you must handle them with care and don't aggravate them too much so that they dont ruin.
10. Q: How long do Just Braydz products typically last?
A: They can last as long as you’d like! As long as you handle them with care and don't snag them with anything then they will last.